Real questions I get from Dallas homeowners, with honest answers based on my experience
Jump to the section that addresses your specific questions:
Questions about my credentials, experience, and how I operate
Yes, we're fully licensed and insured with verification available upon request. We carry:
We're happy to provide copies of all certificates before we start any work.
I oversee all projects personally with my trained crew. While I don't swing the hammer on every post, I'm on-site regularly to ensure quality and handle any issues that come up.
You'll work directly with me from consultation to completion - no sales reps or subcontractors who don't know your project.
We've been working in the Dallas fence industry for years, building expertise with local conditions and requirements. As a Dallas-based company, we understand:
I answer my phone personally during business hours (Mon-Fri 7AM-6PM, Sat 8AM-4PM). Text is fine for quick questions or scheduling.
I keep you informed throughout your project with regular updates on progress, any issues, and timeline changes. You'll never wonder what's happening with your fence installation.
Common questions about cost, timeline, and what to expect
Cost depends on several factors, and I believe in transparent pricing. Here's what affects the price:
I provide detailed written estimates that break down materials and labor so you understand exactly what you're paying for.
Most residential projects take 1-3 days depending on size and complexity. Here's the typical timeline:
Weather, soil conditions, and permit requirements can affect timing. I'll give you a realistic timeline during our consultation.
Yes, I handle permits for jobs that require them. Not all fence installations need permits, but when they do, I take care of:
I'm familiar with requirements in Dallas, Richardson, Plano, and surrounding areas.
I can help with HOA requirements but the application usually needs to come from you as the homeowner. I'll:
I know what works in most Dallas area HOAs and can guide you through the process.
I typically require payment in stages as work progresses rather than offering traditional financing. My standard payment schedule is:
For larger projects, we can discuss a payment plan that works for your budget. I'm reasonable about working with customers on payment timing.
Questions about the best materials for Dallas and installation techniques
Based on your priorities, budget, and property, I'll recommend what works best. Here's what I've learned about each material:
I'll explain the pros and cons of each option so you can make an informed decision.
Dallas clay soil requires specific techniques for fence posts to last. I use:
Experience with local soil conditions is crucial for long-lasting fence installations.
I stand behind my workmanship and help with any material warranty issues. Specifically:
If something isn't right, I'll make it right. That's how I've built my reputation in Dallas.
We take care to protect your existing landscaping. Our process includes:
If damage does occur, we'll work with you to make it right.
Yes, I can remove and dispose of old fencing as part of your project. This includes:
Old fence removal is included in my project estimates when needed.
Questions about maintenance, repairs, and ongoing support
Maintenance depends on your fence material:
I provide specific care instructions for your fence type during our final walkthrough.
I offer repair services for all fence types, whether I installed it or not. Common repairs include:
I'll assess the damage and give you honest advice about repair vs. replacement.
For urgent situations like storm damage or security concerns, I make every effort to respond quickly. While I don't offer 24/7 emergency service, I prioritize:
Call or text me directly for urgent repairs and I'll do my best to help.
Absolutely. I believe in building long-term relationships with my customers. I'm available for:
I want to be your go-to fence expert for years to come.
I'm happy to answer any specific questions about your fence project. No question is too small or too detailed.
Remember: I answer my phone personally during business hours. You'll get straight answers from someone who actually does the work.